Shipping Information

ovlBrands Shipping Information: Excitement Delivered Fast!

At ovlBrands, we want to make getting a great night's sleep as easy as possible. That's why we offer FREE shipping on all orders!

Here's what you need to know about getting your merchandise:

Order Processing: Allow 1-3 business days for us to process and pack your order after you place it. During peak times or holidays, this may take up to 7 business days.

Estimated Delivery Times: Once your order is on its way, here's how long it should take to arrive (depending on your location).

 

 United States / Canada : 7-15 Days

Please note: These are estimates. During peak times or due to unforeseen circumstances, there may be delays outside of our control (like customs checks).

Keeping Your Order on Track:

Accurate Shipping Details Matter: Double-check your address at checkout to avoid delays! We'll contact you within 3 business days if we spot any issues. If we don't hear back, we may need to cancel your order.

Changes? We Can Help (Maybe): Let us know within 24 hours of placing your order if you need to update your shipping information. We'll do our best to accommodate changes, but after 24 hours, it may be too late.

Delivery Delays Happen (Sometimes):

We strive to get your order to you ASAP, but sometimes things are out of our hands. Here are a few reasons why your delivery might be delayed:

Courier Delays: Our courier partners may experience unexpected delays due to weather or transportation disruptions.

Order Issues: Occasionally, product availability, address verification, or payment processing issues can hold up your order. We'll notify you if this happens.

Lost or Stolen Packages:

While rare, packages can go missing. If this happens:

Contact Us: Let us know at holla@dozeeasy.com and we'll do our best to help.

Contact the Courier: Most couriers have a claims process for lost or stolen packages. We'll also reach out to them on your behalf.

Please note: ovlBrands is not responsible for lost or stolen packages, but we'll do everything we can to assist you.

Shipping Policy Updates:

We reserve the right to update this policy at any time. Please review the latest version before placing your order.

Got Questions? We've Got Answers!

If you have any questions about our Shipping Policy, please don't hesitate to contact us at holla@dozeeasy.com. We're here to help you get a good night's sleep, delivered fast!